Please thoroughly review the terms and conditions agreement before we commence work to understand our service expectations.
By accepting the quotation/estimate with Lakeview Softwash Solutions LLC, the client agrees to all terms and conditions in this agreement and has authorized services to be performed at an agreed-upon price.
This document serves as a binding agreement between the property owner, now identified as "client", and Lakeview Softwash Solutions LLC and its owners, employees and subcontractors, now identified as "Company," for the execution of services in exchange for payment for residential or commercial outdoor cleaning including pressure washing and non-pressure washing. The services that Lakeview Softwash Solutions LLC provide to you are subject to the following terms, and we reserve the right to update the terms and conditions anytime without notice. You can review the terms and conditions by clicking the terms and conditions links via our website, email communications or any other communications such as quotes and invoices.
The client agrees to grant Lakeview Softwash Solutions LLC access to the property for conducting project functions such as pre / post site survey as well as cleaning services. The client understands that the completion of service has no set timeframe and may require several visits to the property. In addition, the cleaning service may need to move to the next available time if unforeseen circumstances arise like weather unsuitable for preforming services. The client understands that the Company will do their best to accommodate immediate reschedule but must work around other scheduled clients and weather. The Company also has permission to visit the property with little or no notice to assess service needs before the service date and to check completion after services have been rendered.
The client agrees to allow Lakeview Softwash Solutions LLC to utilize their property water source via an outdoor tap, which will be turned on and easily accessible on the service date without compensation. If on well water, or if in an area with low water pressure or volume, the client agrees to cease all water consumption inside the home, including faucets, dishwashers, washing machines, outdoor sprinkler systems etc.
The client agrees to provide Lakeview Softwash Solutions LLC with the right to use an on-site source of electricity as needed to complete the stated project without compensation.
Lakeview Softwash Solutions LLC technicians are all trained to use the equipment and cleaning products and take extreme precautions not to cause harm and damage to property. Safe techniques in cleaning will operate with the use of low-pressure cleaning to delicate surfaces such as sidings and roofs. However, damage can still occur due to poor maintenance, neglect of the property, or low-grade building materials. To avoid potential defects, the client should have routine maintenance following the manufacturer's recommendation. Before washing the home, the client must address any areas of concern to ensure a watertight seal to prevent damage. The client assumes all the risk and takes responsibility for any damage due to the above explanations.
The client released our Company of property damage unless negligence or willful misconduct caused it.
On the service date, Lakeview Softwash Solutions LLC will note any pre-existing damage on the field, give the checklist/report to the client, and have them sign/accept. If the client is unable to sign/accept at the time of the noted damage, the Company will note the absence on the checklist/report and take photos of the noted damage. The client will have to sign/accept the checklist/report to note they have been informed of any damage once the work is complete. Lakeview Softwash Solutions LLC will notify the client of the damage and the supporting documentation before work if the client is unavailable during and at the time of completion. If damage is found during the cleaning process, the Company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.
The client understands that Lakeview Softwash Solutions LLC has a set of procedures to ensure the plant life around the area to be clean is protected. In addition, the client understands that washing service may be scheduled during midday, and there could be potential for leaf burn as water could spray or get around the plant during the cleaning process.
Structures that have not been maintained or has contact with sun exposure may be susceptible to oxidation. Signs of oxidation are a chalky white powder on surfaces. The client understands that oxidation and other blemishes will be noticeable after cleaning, especially on structures covered with debris.
The client understands that during the structure cleaning service, you will only receive basic window cleaning and Lakeview Softwash Solutions LLC will not remove window screens. A basic window cleaning will eliminate debris, but spots may occur because hard water is used.
The Company suggests the client utilize their property's safety switch or circuit breaker to shut off power to any exterior outlets, light fixtures, or electrically powered features. Especially important for outlets that lack exterior covers.
The client must understand that the Company strives to provide efficient high-quality service and respect towards our clients that same level of respect is expected of the client. Please note that Lakeview Softwash Solutions LLC reserves the right to refuse services to any client being unrespectful to any of our team members.
The client agrees to allow Lakeview Softwash Solutions LLC to use any photos, descriptions, reviews, quotes, or videos of the property or the client in the context of marketing or advertising. The client must inform the company before the service if they do not want content utilized. The Company will use photos, descriptions, reviews, quotes, or videos without compensation to the client. Lakeview Softwash Solutions LLC will use the media for marketing and training purposes only. The client agrees not to seek punitive action in a civil court of law regarding the development, display, reproduction, or printing of the above examples of media. Including the use of photos, reviews and videos posted or displayed on online venues such as social media and the Company's website.
Quotes are valid for 30 days. Lakeview Softwash Solutions LLC will only do the job described in the quote. Any additional services requested before or on the day of service will incur additional charges.
Payment is due upon receipt. There is a processing fee of 3% when paying through a credit card.
Lakeview Softwash Solutions LLC is obligated under our terms and conditions for any damage resulting from negligence, willful misconduct and operator error.
Discovered damage must be reported within three days of service completion. The Company will be allowed 30 calendar days from the date of written receipt to inspect the premise and have the sole option of repairing or contracting repair to any damages resulting from negligence.
Contact Information
Serving Southern New Jersey
Licensed & Insured
M-F: 9:00am-5:00pm
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